Shipping & Returns
Receive FREE Priority Shipping on all Apothik Nature orders of $50 or more.
Orders less than $50 ship for $5.00.
BALM STICK SHIP: Orders weighing less than 8 ounces will always ship for FREE! (i.e. this is ALL the Balms and Lip Butters!)
Every order can be shipped USPS Next Day for $45.00.
Orders are shipped and delivered to a valid address Monday through Saturday, excluding major holidays. Please note that orders are shipped on business days only (Monday through Friday).
Most orders are processed and shipped within 24 hours of purchase, depending on product availability. Any orders placed on weekends or holidays will be processed and shipped the next available business day.
We process and ship all orders out of our location in Phoenix, Arizona. Once your order has been processed, Priority transit time is anywhere between 1-3 business days in the continental US, depending on your shipping address and shipping speed selected. Note that these times are not guaranteed and may be delayed due to internal server errors, weather, and other unexpected conditions.
How will I know when my order ships?
Tracking information will be sent to you via e-mail upon shipment of goods.
To check the status of your order, log in to your account or email us email@example.com.
Due to the unique properties of our highly-selective ingredients and the specialized process in creating our products, we do not accept returns of open products. We gladly replace any damaged or defective products or offer a refund should you prefer. If something is damaged or defective, please contact firstname.lastname@example.org including a picture, description of the item, and replace or refund preference. A return shipping label and RV number will be provided to you at this time.
We know buying new skin care products online can be worrisome, so we are here for you. Call, text or email our team any questions or concerns and we will work with you to make sure you are getting the Apothik Nature products meant for your skin.Email: email@example.com